These Terms and Conditions set out the rules that govern access to and use of the KikiBet platform. They explain the relationship between our company and users, define account-holder responsibilities and eligibility, and describe how we handle deposits, withdrawals, promotions and disputes. By registering or using the platform you agree to comply with these terms and any additional rules published in specific sections of the site.
Account holders are responsible for keeping their login credentials secure and for all activity that occurs under their account. We may require identity and address verification at any time to confirm ownership of the account and payment methods. You must notify us immediately if you suspect unauthorised access or any misuse of your account. We reserve the right to suspend, restrict or close accounts where we reasonably suspect fraud, shared accounts, chargeback abuse, collusion, or breach of these terms.
Only natural persons who meet the minimum legal age in their jurisdiction and who are permitted under applicable law may open and operate an account. You must provide truthful and complete information during registration and keep your details up to date. Multiple accounts for a single person are not permitted unless explicitly authorised by us.
Users must not attempt to interfere with platform security, employ bots or automated tools, exploit software errors, or otherwise act in a way that undermines fair play. Commercial use of the platform, resale of services or attempts to manipulate games or promotions will be treated as a material breach. We may take action including account suspension, forfeit of balances, and refusal of future registration where misuse is identified.
Promotions are subject to specific rules which will be published where the promotion appears. General principles include: promotions are non-transferable, only one promotional offer may apply where stated, and we may restrict eligibility based on jurisdiction or account history. Wagering requirements, game weightings, maximum bet limits while a promotion is active, and expiry periods will be set out in the promotion terms. Abuse of promotions may result in forfeiture of bonus funds and associated winnings.
Accepted payment methods and limits are displayed within the cashier. Deposits must be made using bona fide payment instruments in your name; third-party funding is prohibited. We may apply minimum and maximum limits to deposits and may charge fees where indicated in the cashier.
Withdrawal requests are subject to verification checks and completion of any outstanding wagering requirements. We may return withdrawn funds to the original payment method where practical. Processing times depend on the method used and may be extended where additional checks are necessary to comply with our obligations or to prevent fraud.
If you have a complaint please contact our support team at [email protected]. We aim to acknowledge complaints promptly and provide a substantive response within a reasonable time. Where matters cannot be resolved directly, we will outline options for escalation. Nothing in these terms limits your statutory rights.
We may amend these Terms and Conditions from time to time. Where changes are material we will provide notice on the platform or by email and, where required, obtain consent for significant changes to account operation. Continued use of the Kiki Bet platform following publication of changes constitutes acceptance of the revised terms.
