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Privacy Policy

This privacy policy explains how KikiBet collects, uses and protects personal information when you create an account, play games or use related services. We take user privacy seriously and set out below what data we collect, why we process it and how you can exercise your privacy rights. If you have questions about our practices, contact [email protected].

Types of data we collect

We collect information necessary to operate accounts, process transactions and provide customer support. Data falls into three main groups: personal data, technical data and transactional data. We also collect certain anonymised or aggregated information for analytics and site performance.

Personal data

Personal data includes name, date of birth, contact details (email and postal address), government identification provided for verification, and billing information. Account credentials, security questions and communication preferences are also stored. We use personal data for identity verification, account administration and fraud prevention.

Technical data

Technical data covers IP addresses, device and browser information, operating system, language settings, and interaction logs. This information helps us maintain service security, improve site performance, and present content in a usable format on desktop and mobile devices.

Transactional data

Transactional data includes deposit and withdrawal records, payment method identifiers, transaction amounts and timestamps, and gambling activity such as wagers and game history. We process this data to manage payments, comply with legal obligations, and support responsible gambling measures.

Use of information

We use collected data to operate and secure accounts, process payments, verify identity, investigate suspicious activity, respond to enquiries and provide customer support. Aggregated data is used to improve products, analyse trends and measure service usage. Where required, we may also use data to comply with legal or regulatory obligations.

Data protection practices

We implement administrative, technical and organisational measures designed to protect personal information from unauthorised access, disclosure or loss. Access to personal data is restricted to staff and service providers who need it to perform their duties. We require third-party processors to maintain appropriate security safeguards.

Cookies and tracking technologies

We use cookies and similar technologies for essential site functions, analytics and optional personalisation. Cookies may be session-based or persistent and can be managed via your browser settings. You can control cookie preferences through your browser or device; note that disabling certain cookies may reduce functionality.

User rights

UK users have rights in relation to their personal data, including the right to access, correct or delete personal information, to restrict or object to processing, and to request portability of data. Where processing is based on consent, you may withdraw consent at any time without affecting processing already carried out.

Access, correction and deletion

To access, update or request deletion of your data, contact [email protected]. We will respond to verifiable requests and may require identity verification to protect account security. In some cases, we may retain certain information to meet legal or compliance obligations or to resolve disputes.

Information sharing and third parties

We share personal data with service providers such as payment processors, identity verification services, fraud prevention partners and analytics providers. These parties act as processors and are contractually required to protect your information. We do not sell personal data to third parties.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, notified to account holders. Please review this page regularly to stay informed about how we handle your information when using Kiki Bet services.